Frequently Asked Questions

Q. How are the roses delivered?
A. currently ships all packages via FedEx overnight to ensure freshness. Our roses are wrapped in cellophane paper and shipped in our cushion proof box to ensure freshness during delivery. Flower food and your personal message are enclosed with your order.

Q. What days of the week we deliver?
A. We deliver Tuesday to Friday except major US Holidays.

Q. What is the cutoff time for next day deliveries?
A. Orders for next-day delivery must be placed the day before the requested delivery date by 6:00PM Eastern Time

Q. What time will the roses arrive?
A. ensures that all shipments reach business addresses by 5pm. Residential addresses will arrive at any time in the day up to 8pm.

Q. How much are the shipping charges?
A. Standard shipping charges are $19.99.

Q. What happens if I supply a wrong address?
A. Shipping address changes after order has been shipped will result in a $10.00 charge. Please be very careful when providing delivery details.

Q. Where do we deliver?
A. We deliver flowers any place in the US. For international deliveries please visit us at

Q. What happens if recipient is not present at time of delivery?
A. If recipient is unavailable to receive the delivery FedEx will leave the package if no one is home; a signature is not required.

Q. What credit cards do you accept?
A. For orders placed online or over the phone, we accept all major credit cards (American Express, Visa, MasterCard and Discover)

You can also contact us via email with any specific enquiries.